HUB COMMUNITY CENTERS
You can become a Project Hero rider by registering for one of our Challenges, Special Events or Honor Rides through the registration tabs. Please note that if you are an injured veteran or active duty healing hero and would like to get involved with a rehabilitation ride program in your area, please contact your Project Hero Representative or call 619-738-2210.
Visit our take action page to find out ways to support Project Hero, or you can contact a staff member at Info@weareprojecthero.org or call 619-738-2210.
It’s easy! Visit our donation page for more details. If you want to donate by mail, please send your check made out to Project Hero to the address below. If you are donating on behalf or a rider, be sure to include the rider's name with your donation.
Project Hero is a not-for-profit 501(c)3 corporation, tax ID # 20-2252840.
General Public participants must provide their own bike for any Project Hero event. If you are an injured veteran or active duty Healing Hero and don’t have access to a bike at your WTU/WTB, contact your local Project Hero Program Manager or Representative.
Yes, we have Pactimo cycling kits and other gear in men and women’s sizes available.
YES!!! Project Hero will adapt a bike for you, if necessary. Many riders with prosthetics need minimal, if any, adaptation. Check out our adaptive bikes for more details.
You can purchase gear at our store by clicking here.
We switched to a new registration system in 2017, and so your 2015 (or older) rider login information will not work since it is part of the former system. If you have already registered for a 2017 event and would like to access your rider page, please go to the home page of your event and use the login button there. If you have not yet registered for an event since 2015, then you will create a new username and password when you sign up for your first event.
We are always here to help - just contact us at email@example.com or call 619-738-2210. Before contacting us, please try the following. If you are logging in to manage your rider page, please make sure you are logging in using the login link from the home page of the event in which you are participating. If you are registering for an event, you will either create a new user during the registration process, or login using your existing username and password if you have already signed up for a 2019 Honor Ride, Challenge of Special Event.
There is a $25 registration fee for all rider types for all 2019 Project Hero Challenge events. Due to the nature of the event, registrations fees are non-refundable and non-transferable for any reason.
Due to the nature of the event, registration fees are non-refundable and non-transferable for any reason.
The fundraising minimum to qualify for participation for all riders in 2019 Project Hero Challenges varies as follows based on rider type.
Injured, ill,and/or wounded veterans and first responders; active duty (WTB/U) - $1,000 fundraising requirement
Active duty military, VA employees, non-injured veterans & first responders -$2,000 fundraising requirement
Civilians/public riders- $4,000 fundraising requirement
With the new fundraising commitment, we will no longer be making selections to determine who will be participating in a Challenge ride or other multi-day event. If you register for an event and reach your required fundraising amount, you automatically qualify to participate. Just make sure you reach your fundraising minimum before the commitment deadline for that event! You can find that information on each event's home page.
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When you register for a Challenge event, a fundraising page will automatically be created for you. A link to this page will be emailed to you in the email confirmation you receive after submitting your registration. The easiest way to fundraise is to send the link to your fundraising page to friends and family by email, text and by sharing on social media. Let them know why their donation is important (to allow you to participate in a life-changing, multi-day bike riding event that will push your physical limits in powerful ways), and ask them to support you before the fundraising deadline.
If you don’t have a link to your fundraising page, you can search for your page here [https://secure3.convio.net/r2r/site/PageServer?pagename=rider_search_page]. NOTE: you must FIRST register for an event in order to have a fundraising page.
If you need help finding your fundraising page, please reach out to us at firstname.lastname@example.org.
We know that fundraising can be uncomfortable, but you’ll be surprised by how willing people are to help. The hardest part is often getting started, but once you let people know what you’re doing, they are happy to support you. Keep in mind that it takes between 3 to 5 asks for someone to remember to donate to you, so make sure you follow up!
TIP: People respond best when there is a sense of urgency. Let others know when the fundraising deadline is and that you really need their help to raise $X more to be able to participate.
Will I have a separate fundraising page for each event?
Yes, you will have a separate fundraising page for each event for which you are registered. Please make sure you share the appropriate page when raising funds to ensure you get fundraising credit for the correct event(s).
Yes, your registration fee to sign up for a Challenge will automatically be counted toward your fundraising total and help you reach your fundraising requirement. Note: Even though registration fees count toward fundraising totals, they are NEVER transferable.
When must the fundraising minimum be reached in order to qualify for an event?
Exact fundraising deadlines will vary per event, so please check the event page. In general, fundraising must be complete 3 weeks in advance in order to qualify for participation in a Challenge event.
If by the fundraising deadline for an event, a participant has not yet met the fundraising requirement, Project Hero will reach out to them with the choice of:
1. Paying for the difference within the allotted time frame.
2. Transfering funds to your fundraising efforts for another event within a 12 month period.
3. Transfering funds to another participant registered for the SAME Challenge event.
4. Withdrawing your registration submission and donating any funds raised to be used to support Project Hero’s greatest needs. NOTE: These options are only available to those who respond within the timeframe allocated by Project Hero (typically 3 business days) for that event. We will make every attempt to contact you, but if there is no response by the deadline, your fundraising will be counted as a donation to Project Hero. Under no circumstances will donations be refunded.
Participants who are unable to attend a Challenge for any reason should let Project Hero staff know immediately at email@example.com. If you are cancelling before the fundraising deadline, you will have the option of transferring your funds (for you to use on another event taking place within 12 months or to another rider on the same event), or donating what you have raised to Project Hero. Since we incur costs for every anticipated rider, whether they participate or not, if you cancel AFTER the fundraising deadline (or simply do not show up), your funds raised will be considered a donation and will not be transferable. Under no circumstances will donations be refunded.
Way to go! Challenges are expensive events due to all the logistics and going above and beyond in fundraising helps Project Hero be able to continue to host these events. Any funds raised beyond the minimum fundraising requirement helps cover the cost of getting staff and volunteers to the event and their lodging and meals.
In most cases, funds raised beyond the requirement are non-refundable and non-transferable, but greatly appreciated and encouraged. The one exception is if you have raised more than your fundraising minimum and would like to help another rider registered for the SAME event reach their fundraising requirement, please let us know before the fundraising deadline for that event and we can transfer funds.
No - we will never charge a rider to reach their fundraising minimum. Your credit card information is not stored in the system so we wouldn’t even be capable of making this charge. If you do not meet the fundraising deadline, we will reach out to you with the options listed in an above question/answer.
While we wish we could continue to offer free registration and participation to our wounded veterans and first responders, we have made this decision to ensure funding doesn’t present an issue to hosting an event. Project Hero incurs costs to provide our participants with high-quality programming, safety, staffing, accommodations, meals, equipment and other distinct features of Project Hero events and deliver the uniquely memorable, community-building experiences that are a part the foundation of Project Hero’s mission.
While there is now a fee associated with participating with multi-day events such as Challenge Rides, Initiatives and Mountain Bike Rides, please keep in mind that participation in our local HUBs is free and open to all. The Honor Ride events are still free to injured veterans and first responders as well.
What fundraising support will Project Hero provide for participants? We will conduct regularly scheduled conference calls conducted by Project Hero hosted through local HUBs that will provide fundraising ideas, materials and message points for all participants. Project Hero staff will also be available on a limited, real-time basis for support.
The easiest way to fundraise is to send the link to your fundraising page to friends and family by email, text and by sharing on social media. Let them know why their donation is important (to allow you to participate in a life-changing, multi-day bike riding event that will push your physical limits in powerful ways), and ask them to support you before the fundraising deadline. If you don’t have a link to your fundraising page, you can search for your page here [https://secure3.convio.net/r2r/site/PageServer?pagename=rider_search_page]. NOTE: you must FIRST register for an event in order to have a fundraising page.
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Can HUB funds be used for rider fundraising?
While it is not encouraged, we are not prohibiting HUB funds from occasionally being allocated to individual riders. This will be approved on a case-by-case basis with a joint decision between the HUB leader and Project Hero HUB Director. Individual riders are strongly urged to direct fundraising efforts to their individual page to reach their fundraising minimum so that HUB funds may be reserved for local HUB activities and not directed to individual riders.
How can donations be made on my behalf?
Project Hero urges riders to direct donors to their personal online fundraising page(s) on the Project Hero website. If a donor would rather donate offline, checks in support of your page may be written to Project Hero and sent to the Project Hero offices in San Diego. Please make sure the rider’s name and Challenge event is in the memo line.
3288 Adams Ave
San Diego, CA 92176
Can single day riders participate and what is their registration fee and fundraising minimum?
Yes! Single-day riders are welcome at Challenge events. Single day riders must pay the non-refundable $25 registration fee and raise a single-day minimum fundraising amount of $150 per day, with a maximum of two single days (which would have a $300 fundraising requirement) allowed per event. The registration fee will be applied to the fundraising goal.
Due to demand and logistics, single-day riders are limited to a maximum of TWO days per event (whether consecutive or nonconsecutive days). If you want to participate in more than two days, please sign up for the full event and let staff know of any days you are unable to attend. All riders participating in more than two days will be required to raise the full fundraising minimum for their corresponding participation type.
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Our rides are categorized by grades A through D. “A” being the most challenging and “D” being the least challenging. If you’re a newer rider you are highly encouraged to participate in “C” and “D” rides only. “A” and “B” rides are categorized as such for their difficulty in distance and/or terrain. If you’re questioning whether or not you can complete a ride, ask yourself if you could comfortably complete a 40-mile ride within three hours. If you’re able to do so, consider signing up for an “A” or “B” category ride. If 40 miles in under three hours seems too intense, consider registering for a “C” or “D” category ride.
All Challenge and Special Events are invitation only for Injured veterans and active duty Healing Heroes, which means you are not guaranteed a spot. Once you complete your online registration application, you will be notified 6-8 weeks prior to the event if you are selected.
General Public riders must fully cover their costs in order to be guaranteed a slot for a Challenge event.
To sign up to be considered for a Challenge event, please visit the home page of the particular Challenge you are interested in. Then choose the registration button that pertains to you, and follow the instructions to submit your registration for consideration.
Remember, your login information is new after 2017, so if you are registering for a 2019 event for the first time, you will need to create a new username and password. Your username and password can be the same as what you previously used, but you will still need to create a new login.
To find a rider page, please visit our search for a rider page. Enter a participant's name or part of his/her name and click "submit." You will see search results and be able to click on the rider's name to view his/her personal page where you will see a donate button that will allow you to donate on his/her behalf.
Everyone is welcome to participate, including non-military-affiliated general public riders. Below are the costs for participating in a full-week Challenge event. These amounts include all lodging, meals, snacks, hydration, route safety, rider support, daily route guides, rest stops, luggage transportation (up to 70 lbs.), and a Project Hero jersey, bib, pair of socks and t-shirt. Participants are responsible for travel to and from the event.
Healing heroes cost varies per event.
Public riders must cover their costs by raising $4,000 for a domestic Challenge and $10,000 for an international Challenge
Active duty and VA Employees receive a 50% discount on domestic events, and must raise $2,000
Non-injured veterans receive a 25% discount on domestic events, and must raise $3,000
No, you do not. Although Project Hero is designed as a rehabilitation program for injured veterans, active duty or first responder healing heroes, the general public is encouraged to ride along and participate in the camaraderie of the Challenge and Honor Ride events.
You can raise money by asking family, friends, business associates, schools, churches, veteran’s organizations, etc. to sponsor you. A sample donation solicitation email is included on your participant center where you are also able to edit your rider page. Use the login button from the home page for your Challenge event to edit your rider page. Donations made to Project Hero are tax-deductible. Visit our fundraising page for more details.
There are two ways to find and edit your rider page. One way is by finding your page through the search for a rider page - enter your name, click submit, and then click on your name in the search results to view your page. Once on your page, use the login area at the top of the website to access your participant center where you can edit your page. You may also go to the home page for the Challenge you are registered and use the login link toward the bottom of the page. This will take you directly to your participant center where you can edit your rider page
When you register for an event (whether it's a Challenge, Special Event or Honor Ride), you will get a rider page, which is a page with a unique URL (website link) where you can update the picture and text to let others know why you are participating in the event. You are also able to share these pages with friends and family via email, social media, text message, etc so that others may read your story, support your participation and see your progress. Login using the link on your event home page to access your participant center where you can edit your rider page and view sample emails. Note: you will have one rider page for every event you sign up for.
You will have a separate rider page for EACH event that you register for. This is true for all Challenge events and Honor Ride events. Note that, as long as you login before registering for multiple events, you will have the same login to access your rider page for all events. By having a separate page for each, you'll be able to update the text on your rider page specific to each event so that when you share it with others, they know which event you're participating in. Having separate pages also makes it easy for you to see your progress in reaching your financial goal for each event.
You are responsible for getting yourself to the ride start and home from the ride finish. Project Hero works with charities that may be able to assist with flight arrangements. Active duty works through the proper chain of command for travel expenses and veterans can contact our Veteran’s Assistant (firstname.lastname@example.org) no later than 45 days prior to the event.
You are responsible to get yourself to and from the ride. Occasionally, some hotels provide a shuttle. Please check with the hotel for shuttle information.
You can pack your bike in a hard case yourself, or take it to a local bike shop and ask to have it packaged in a cardboard box. If you’re in injured veteran or active duty Healing Hero contact us (email@example.com) regarding a DoD form used for bike travel. There are no guarantees bike fees will be waived with the DoD form.
Yes, normally airlines charged an addition fee for bikes. If you are an injured veteran or active duty Healing Hero, contact us (firstname.lastname@example.org), regarding a DoD form used for bike travel. There are no guarantees bike fees will be waived with the DoD form.
Upon arrival, bring your bike box (with your name on it) to the event registration room and it will be transported to the finish of the event. Be aware you will not have access to you bike box throughout the Challenge.
If you own any cycling equipment, please bring it on the Challenge. If you are an injured veteran or active duty Healing Hero and do not have the necessary cycling equipment, please contact your Project Hero Program Manager or Representative; or one of our equipment staff members. Please note, all riders must wear a helmet at all times while riding in our events.
Proper documentation will be required when you apply for a Challenge ride to bring your service dog. Due to space limitations, not all service dog applications will be accommodated. For more information, contact a staff member (email@example.com).
Proper documentation for a caregiver will be required when you apply for a Challenge ride. Due to space limitations, not all applications will be accommodated and only Category 5 non-medical attendants (NMAs) will be considered. For more information, contact a staff member at firstname.lastname@example.org.
If your bike requires special equipment, you might need to bring it. Contact your local Project Hero representative for more details. If you are using one of Project Hero’s bikes, we have all the items necessary to make repairs.
Not to worry! Project Hero provides support vehicles and mechanics to swap out your flat tire for a temporary replacement while on the road. At the end of the day, you’ll exchange your replacement Project Hero wheel for your own. If you need help repairing your flat tire, our mechanics can help with that too!
If you have any equipment issues during the ride, have no fear! Our extremely capable mechanics and our support vehicles will be able to assist you no matter what your mechanical issue may be.
We have five to six Challenges per year throughout the United States. Check out the events to find out more information.
The daily routine starts like this: drop off your luggage, grab a hearty breakfast, check your bike and get ready for a great ride. A ride briefing prepares you for the day’s ride and immediately following the brief, you hit the pavement peddling. Throughout the day, there are usually a few water/rest stops and a lunch stop before arriving at that day’s destination. You’ll have a chance to repair any bike issues, shower and rest, prior to joining hundreds of your closest friends for dinner and a good time.
Project Hero has a training plan for gearing you up for a Challenge. Check out your regional/local page for more information. You can also join our Facebook group here.
Your luggage will be transported each day from hotel to hotel by the luggage crew. Small backpacks with laptops, etc. are put with other backpacks and small luggage for safe handling.
All meals are provided during a Challenge unless otherwise indicated. If you have special dietary needs, let us know when you fill out your registration information.
Since Challenge events are held in different locations during all seasons across the country, check the event Ride Guide for a suggested packing list. If you have more questions, contact our team (email@example.com).
At registration check in, full-challenge riders will be provided one jersey, one set of bibs, a t-shirt and a pair of socks. Single day riders will receive a t-shirt and have the option to purchase additional gear when they register online. You will need to bring your own shoes, helmet, and other layers of cycling clothing depending on weather. Check the event Ride Guide for a suggested packing list.
Our goal is to have every rider finish each day; however, if you are injured or cannot complete the day, support vehicles will transport you to the hotel. Unless your injury completely takes you out of commission, you will be expected to start each days’ ride.
We highly recommend that you wear cycling bib shorts for comfort, but they are not required. You ARE required to wear the Project Hero jersey on certain days throughout the ride. Keep in mind that you will be spending an entire week in the saddle and the chamois (the pad in the bib shorts), along with Chamois Butt’r, will make for a more comfortable ride. Don’t know what Chamois Butt'r is? Click here.
During a Challenge event, we ride in groups and there will always be a support car behind the last rider. However if you do get lost, you can get the turn-by-turn directions in the Ride Guide. In addition, orange arrows are painted on the roads along the entire route. If you have a Garmin (705 and above), you can also upload the route onto your device in advance. Lastly, Project Hero staff contact information is available on the medical sheet that you fill out at registration and place in the pocket of your license plate.
Yes you can still volunteer. Since our Challenge events happen throughout the United States, having local volunteers helps in a big way. Visit our take action page for more details.
If you’ve lost something on a ride, please contact our team by email (firstname.lastname@example.org).
Contact our Honor Ride team for more information.
The Honor Ride Series is open to cyclists of all ages and all skill levels. We typically offer three non-competitive routes to choose from on every Honor Ride, so all ability levels can feel comfortable riding. When registering, choose the route you would like to ride. Maps of each route are also available. For more info on a specific Honor Ride, click here.
Interested in being part of an Honor Ride Event as a Volunteer? We are always looking for individuals to help before, during and after each ride. If you want to be part of the fun in a way other than biking then join us as a Volunteer. To get signed up please email email@example.com.
Yes, SAG support is provided and rest stops are stocked with water, fruit and nutrition bars. Some rest stops will have mechanics, depending on the ride and the route.
Depending on the ride location, parking may be complementary or there may be a small charge if public parking is required. Check the event home page for specific details for a ride.
We provide route maps at registration and all routes can also be found on the event home page to download to your GPS service.
We do not provide bikes for participants so be sure to come prepared. We do not require a pre-ride bike inspection but expect that all bikes are in working order and helmets must be worn at all times.
There is a first aid kit at all rest stops and a first aid station at the start/finish.
This varies by race and is indicated on the event home page for that particular ride. Check out the Honor Ride schedule for more details.
Most Honor Rides do not have road closures. Project Hero will always ensure the routes are safe and police or other motor escorts are provided through heavily trafficked areas and often out of the city limits. This varies by ride. ALL RIDES ARE RULES OF THE ROAD.
YES!! We sell Project Hero jerseys and other apparel at most Honor Rides. All apparel can also be pre-ordered and picked-up the day of the ride.
HUB PROGRAMS/COMMUNITY CENTERS
Most Army Warrior Transition Units and Marine Corps Wounded Warrior Regiment units, along with many VA locations have a representative, which we call local Project Hero Reps. Click HERE to find your Project Hero Rep and more information on the Project Hero Program.
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